[Video] How to Improve the Quality of Chinese Tourists?

Chinese tourists’ “rude” or uncivilized behavior has been reported for many years. Lots of articles are discussing why Chinese people are so rude, meanwhile, the negative comments on social media never stop. However, for Chinese tourists, we need solutions and advice on how to improve the quality of Chinese tourists while raising the questions.
Firstly, we have to know clearly the current situation and problems in this issue. Actually, the behavior and bad impression on Chinese tourists is changing now. According to 2016 China’s Outbound Tourism Tourists Image of the Annual Survey, the quality of Chinese tourists has been increased compared to the past five years. The report mentioned that 46.2% of foreign respondents think the bad behaviors of Chinese tourists are decreasing these years, especially in Singapore, Indonesia, France, England and America. I’m really glad to see the improvement and hope it can be a trend.
Secondly, this post also talked about the solutions. This post is mainly focused on how Chinese people improve their quality and change their inappropriate behaviors. According to the report mentioned before, the reasons for the bad impressions are more likely to be the culture difference, different concept, psychological reasons and behavioral factors. In order to make better suggestions, I also conduct an online survey to get to know how Chinese tourists think about the uncivilized behaviors. 52.6% of respondents think the reason for this situation is because the low level of education and it cause the low quality of the population. 26.32% of respondents think it is because some Chinese people are dedicated to their own culture and unwilling to observe the customs of the place.
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At the same time, I interviewed 2 students from China. Huang Yuhan, a Marketing student from Shanghai University of Sport, who has traveled for more than 50 times, said it would be not practicable if we use coercive measures, “You can only change their behavior with unconsciously and subtly influences.” Ma Jialu, an Administrations Économiques et socials student from Université Toulouse, who also is a very experienced traveler said: “it is hard to give a clear standard of whether the quality is high or not, we can just change the situation by improving, not correcting. ”

Therefore, based on these results, the solutions can be divided into two aspects: internal and external changes.
For the external changes, we could improve the bad situation by increasing the public education and publicity. Huang Yuhan also gave her suggestions in the interview: “we should start from the study of our core values, use the Strategy of Invigorating China Through Science and Education to guide and to improve the quality of Chinese people.” In one word, the main measures to change the situation is to educate. We can also divide the main body of education in three aspects: society, media and government.
For our society, we need to pay more attention to the social atmosphere. The deputy director of Chinese Tourism Administration Wang Xiaofeng said: “The civilized tourism is started from every trivial trifle and all the time, and it will progress anytime anywhere after creating a civilized social atmosphere.” Therefore, it is important to create a civilized social atmosphere for everyone to form better habit and behaviors. If everyone is living in a good society with very few uncivilized behaviors, people can do better on personal qualities, also, they will try to maintain the better atmosphere spontaneously.
For the government, we need more education and advertisements to educate and remind people. On the one hand, if we want to enhance our citizens’ civilized tourism quality, it is necessary to popularize citizens’ quality education. The Chinese government should use more special funds on public service advertising and propagandist on the standard of behaviors. Moreover, it is necessary to popularize the education of tourism civilization in primary and secondary schools, because a person’s civilized behavior is inseparable from the education and environment he has received in adolescence. Therefore, the tourism department and education department should coordinate and include tourism civilization as an important teaching content in primary and secondary school textbooks. At the same time of popularizing quality education, educational institutions and implementers should educate students in a timely manner during the process of organizing quality education activities, such as study tours and visits, and promote the promotion of civilized tourism. On the other hand, use public service advertising and propaganda to let people learn how to be a civilized tourist.
For the internal changes, there are lots of things we can start from ourselves: improve personal qualities, observe the customs of other places, check the basic etiquette and taboo before travel. First, for the personal qualities, let’s start with the improvement of self-control. Definitely, there are lots of bad behaviors we can avoid in daily life: taking pictures to keep as mementos, rather than carve or draw; find an air-conditioned room when you feel hot, rather than be shirtless in public; always be patient and queue in line and so on. Change yourself from changing every little thing. Second, always be attentive to study before traveling to a place with the different culture. Check the matters need attention, for example, religious taboos, culture and eating customs. There are several behaviors you should not do in other countries: touch other one’s head, hooting or shouts in religions venues, holding lady’s hand without permission and so on.

You can also watch this video to get to know other suggestions:
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The Chinese tourist is a huge group and definitely have the impact on the impression of China around the world. I hope that after reading this post, readers can reexamine stereotypes against people from China and correct them.  If you would like to know more about Chinese tourists or Chinese tourists in Malaysia, please check out my other posts on this blog.

Keywords: #Chinese Tourists in Malaysia#, #Chinese Tourists#, #2016 China’s Outbound Tourism Tourists Image of the Annual Survey#, #Rude Chinese Tourists#, #Bad Impression of Chinese Tourists#, #Better Impression of Chinese Tourists#


[Video] Blog Recommendation – Travel Monkey from Chen Jiaxi

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As a travel news blogger, I sincerely introduce you guys a travel blogger Chen Jiaxi, a girl who has a few years of experience in travel and love to share things on her blog Travel Monkey as she discovers them.

From her blog, I got lots of information that I don’t know before, see beautiful pictures which show the environment, landscape, local conditions and customs truly, and I like her casual style writing. What’s more, by reading her post, I can feel the beauty of travel, know the lifestyle and value of people from different parts of the world. Now I’d like to do a quick interview about Chen Jiaxi and her blog, Travel Monkey.

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During my quick interview with Jiaxi, she said she will read some travel book to know the basic things when planning a travel. “And after reading a lot of travel book about one place, I found I can know the things in common is the most popular and important thing.”

She also mentioned the most interesting topic she has done:

The most interesting topic I have done is “What’s in my bag”. I have learned a lot by doing this topic. I have learned how to edit and shoot by myself. It is a good experience.

-Chen Jiaxi from Travel Monkey

If you are interested in her blog “Travel Monkey”, click here to visit!

Click the audio to know more details about our quick interview:

That’s all about my blogger recommendation, hope you can enjoy our article and follow us if you are interested in travel!

 Keywords: #Travel Recommendation for Traveling Abroad#, #Travel Blogger Recommendation#,  #Chinese Tourists in Malaysia#, #Chinese Tourists#, #Travel in Malaysia#, #Travel Monkey#


Thoughts on Social Media Trend about Chinese Tourists in Malaysia

Chinese Tourists is always a huge group of worldwide tourism and there are lots of posts blogs, Facebook, Instagram or Twitter about this dynamic group of people.

After a search on the Hashatit.com, I found, shockingly, there is no hashtag on #Chinese Tourists in Malaysia#, but only got posts about #Chinese Tourists#.

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It really shocked me and I have to figure out why this happens. Here’s my guess:

Local Tourist Administration pays a few attention to this group, so there is no travel recommendation or advertisement use this hashtag.

Tourism in China don’t use Facebook, Twitter, Instagram and Pinterest, so the results will be more dependable if we do this research on Chinese social media like Weibo, WeChat and so on. It is clear to know in my previous blogs that more and more Chinese tourists prefer to travel to Malaysia in recent year, and it is definitely a notable group for Malaysia’s tourism.



So I also do research on Weibo, there are billions of posts on Chinese social media, but most of them are travel recommendation or their feeling of travel in Malaysia. Only a few of them mentioned the latest news about Malaysia’s convenience measures.

My thought on this situation is that this blog about Chinese Tourists in Malaysia should be recommended to more Chinese people (maybe should create another Chinese version) and let people know the latest news about the convenience measures or regulations for Chinese tourists in Malaysia. I believe that the news comes from the front line will be more convincing and be faster.

Keywords: #Chinese Tourists in Malaysia#, #Social media trend about Chinese tourists#, #Chinses Tourists#

[Travel Recommendation] Attractions in Langkawi

Langkawi is an archipelago made up of 99 islands on Malaysia’s west coast. Surrounded by turquoise sea, the interior of the main island is a mixture of picturesque paddy fields and jungle-clad hills. If you’re intent on carting off duty-free alcohol, cigarettes and chocolate, then this is the place to be. Still, nature lovers will find the island just as agreeable as the shoreline is fringed by powder-fine sand and swaying coconut trees. –Asia Travel Guide
Langkawi is a very good place to relax and sightseeing. I traveled to Langkawi in August 2017 and here are the top 5 interesting places I found during my experiences.

1. Eagle Square
A striking 12 meter-tall sculpture of an eagle poised to take flight is displayed atop an elevated platform. It also has beautiful miniature fountains, terraces and bridges, while its close proximity to the sea makes it a popular spot for watching ferries ply across the harbor in the evening.
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Opening Hours: whole day
Address: Kuah, this prominent landmark.

2. Sky Bridge
Langkawi Sky Bridge is a 125 meter-long curved pedestrian bridge and set 700 meters above sea level.  The high-altitude plank road offers the exhilarating view of the verdant Gunung Mat Cincang, Telaja Tujuh waterfalls, and several islets surrounding Langkawi.
Opening Hours: Monday & Tuesday 10:00 – 19:00, Wednesday 12:00 – 19:00, Thursday 10:00 – 19:00, Friday & Saturday 09:30 – 19:00
Address: Jalan Telaga Tujuh Teluk Burau, Langkawi
Tel: +604 959 4225

3. Underwater World


This Malaysia’s largest aquarium has astounding varieties of penguins, ray fish, sharks, seals, coral animals, and hundreds of other species.

Opening Hours: Monday – Friday 09:30 – 18:30, Friday – Sunday 09:30 – 22:30
Address: Zon Pantai Cenang, Mukim Kedawang
Tel: +604 955 6100
Price Range: RM40 (adults) and RM30 (children aged 3 to 12 years old)

4. Langkawi Art in Paradise 3D Museum
Langkawi Art in Paradise 3D Museum features more than 200 impressive artworks that appear almost lifelike when photographed. Hailed as the largest 3D art museum in Malaysia and second largest in the world, there are nine interactive zones within this three-storey building, including optical illusion, aquatic, safari, fantasy, classic, castles, landscapes, Egyptian, and Malaysian zones.
Opening Hours: Daily 09:00 – 18:00
Address: Oriental Village, Burau Bay, Langkawi
Tel: +6013 491 1124
Price Range: RM38 (adults) and RM28 (children)

5. Taman Lagenda Langkawi
Located beside the Kuah jetty, the open-air ‘garden museum’ faces the Kuah waterfront and has a total of 17 colourful sculptures depicting Langkawi legends including tales of heroic giants, mythical birds, evil ogres and beautiful princesses.
Opening Hours: Daily 09:00 – 19:00
Location: Kuah Jetty, Langkawi
Tel: +604 966 4223

Price Range: RM5 (adults) and RM2.50 (children aged 3 to 12 years old)

All the 5 places recommended above are based on my own travel experience, hope you can enjoy!

keywords: #interesting place in Malaysia#, #travel in Langkawi#, #Langkawi travel recommendation#, #Chinese tourists in Malaysia#

[Online Survey] What Do Chinese Know About Traveling in Malaysia?

According to my friends and families in China, I found there are only a few people know the latest news about Malaysia tourism. Although most of them are interested in travel to Malaysia, they don’t have fast and convince media platforms to get the information.

I conducted an online survey Investigation of Chinese Tourists in Malaysia started from December 14 and got 44 respondents until December 15. I hope this survey can present how much do Chinese tourists know about traveling in Malaysia.

The survey questions include general questions (age and occupation), basic questions about tourism (times of traveling abroad, nationality) and questions about this blog (visa, payment, convenience measures, safety, quality of Chinese tourists and audiences’ preference). It shows the current situation about Chinese tourists and gives me a direction of improvement in the later blog posting.

The results of 10 survey questions are showing as below:

First I want to show an extreme data: none of the respondents know very clear about the convenience measures for Chinese tourists. We will discuss this situation in the later blog post.

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Second, dividing the respondents by the times of travel abroad, 71% respondents have traveled abroad 1-5 times, and 32% of them know that Chinese tourists can apply E-visa of Malaysia online, only 36% of them know a little about the convenience measures for Chinese tourists. 22% of total respondents have traveled more than 5 times, and half of them know about the convenience measures and E-visa.

For the payment preference, UnionPay (64%) and E-payment (60%) are very similar with only 4% difference. For the safety of Chinese tourists, 11% of respondents have encountered danger in traveling abroad, surprisingly, all of them are students between 18-25 years old.

From above data, we can clearly see that Malaysia’s tourism promotion is not enough. Tourists don’t get the latest information about convenience measures that really helpful to them, and there is a wide gap between the ideal state and the actual situation.

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And for audience preference, 93% of them are interested in travel recommendations, 48% of them want to see the latest news about Chinese tourists in Malaysia, and 34% of them want to see some views. Therefore, the preference of the respondents is clearly showed that they pay more attention to the topic which is closely connected with their travel and their life. On the basis of the survey results, after this survey, I will adjust the content of my blog from the next post. The focus fo my blog will move to the travel recommendation and be easier and funnier to read. Hope this blog can really help you!


Keywords: #Chinese Tourists in Malaysia#, #Online survey report about Chinese Tourists#, #Chinese Tourists#

Thought About

Recently I saw an article written by Jeraldine Tan, 5 Reasons Why Chinese Tourists are So Rude. This article analyzes the reasons for the low quality of Chinese tourists based on the history and social life in China. I think the author’s explanation is reasonable, but the analysis of the inadequacies of Chinese society is not comprehensive. I think the differences among countries are also one of the important reasons.

Chinese tourists behaving badly overseas. Photo: AFP

In many news reports, the Chinese tourists’ external appearance is negative. Especially in groups travel, the uncivilized behavior will be more apparent. However, the contradictions are bidirectional. When mob-rob and chaos occurs, maybe we should consider the deficiencies of both sides instead of blaming only one group.

Many countries want to attract Chinese tourists to consume, but they do not have enough supply capacity. For example, Chinese tourists give the impression that love luxuries, do not pay attention to the actual meaning and easy to mob-rob. However, to the sellers, they have increased concessions and convenience measures but failed to raise their productivity and efficiency, which actually result in short supply and mob-rob.


Chinese tourists buying cosmetics. Photo: caijing.com 

China’s population exceeds 1.4 billion. It is not correct to generalize this group with the uncivilized behavior of a few tourists. Different countries have different national conditions and it is not appropriate to use China to compare all the other countries in the world at the same time.

Solo tourism is also growing in popularity meaning that the tour groups that have garnered such a bad reputation will slowly begin to decrease and a new type of Chinese tourist will emerge. Moreover, there has been a growth in the number of younger people who are able to travel abroad. These people have grown up with films, TV shows and books about other countries and are, therefore, more aware of cultural variations. The growth in a younger demographic of well-educated and cultured travelers should go a long way to repairing China’s reputation.

Keywords: #Chinese Tourists in Malaysia#, #5 Reasons Why Chinese Tourists are So Rude#, #Chinese Tourists#, #Consumption of Chinese Tourists#

Malaysia Launches E-Visa & E-Payment to Attract Chinese Tourists

Malaysia launches e-Visa and e-payment to attract Chinese tourists since March 2016.


The Malaysian government introduced visa exemption and e-Visa program to facilitate Chinese tourists to travel to Malaysia.
Minister of Tourism & Culture Malaysia Dato’ Seri Mohamed Nazri Abdul Aziz (middle) flanked by the Ambassador of Malaysia to the People’s Republic of China Dato’ Zainuddin Yahya (left) and the Deputy Undersecretary of the Ministry of Home Affairs Malaysia Azman Azra Abdul Rahman at the launching ceremony. –Tourism Malaysia
The e-Visa is for the purpose of traveling and visiting relatives and friends only, with the length of stay within 30 days and for a single entry to Malaysia within three months from the date of issuance of the e-Visa.
Implementation of the e-Visa system is the key initiative to help achieve the goal of further expanding and developing the tourism in Malaysia and China.


Malaysia Airport is working with Alipay to provide non-cash payment services to tourists from China.
As part of its efforts to attract Chinese tourists, Malaysia Airports is organizing a Spend & Win Campaign catering for Alipay users for the upcoming Chinese New Year.

According to the Star, from October 2017 to March 2018, Malaysia Airports will also introduce a Chinese Traveler Welcome Pack includes information about special promotions, transit and baggage facilities, local city tours, fast-track KUL VIP Access and other things. It will be made available at the Chinese Helpdesk and Customer Experience Counters in the KLIA and KLIA2 terminals.

(Picture: the Star –Malaysia Airports collaborates with Alipay for Chinese tourists)

Keywords: #Chinese Tourists in Malaysia#, #Malaysia E-payment for Chinese#, #Malaysia E-visa for Chinese#, #Latest New of Chinese Tourists in Malaysia#, #Use AliPay in Malaysia#